Welcome to Bakkhali Trip! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully.
1. General Terms
- Bakkhali Trip is a travel booking platform providing hotel, car, and boat reservations.
- By making a booking, you accept these terms and conditions.
- Prices listed on our website are subject to change without prior notice.
2. Booking Policy
- All bookings are subject to availability.
- Customers must provide accurate details while booking. Any incorrect information may lead to cancellation.
- Confirmation of booking will be sent via email or SMS upon successful payment.
3. Payment Policy
- Full or partial payment may be required at the time of booking.
- Payments are accepted via debit/credit cards, net banking, UPI, or other online payment methods.
- In case of payment failure, the booking will not be confirmed.
4. Cancellation & Refund Policy
- Cancellations must be made as per our Cancellation Policy.
- Refunds will be processed as per the cancellation terms.
- Processing fees and payment gateway charges are non-refundable.
5. Liability Disclaimer
- Bakkhali Trip acts as an intermediary between customers and service providers (hotels, car rentals, boat operators). We are not responsible for service issues caused by third-party providers.
- We are not liable for any loss, injury, or delay due to unforeseen circumstances.
6. User Responsibilities
- Users must follow local laws and respect the policies of hotels, car rental services, and boat operators.
- Any damages caused by the customer to property or vehicles must be paid directly to the service provider.
7. Privacy Policy
- We collect and process personal data as per our Privacy Policy.
- Customer details are used only for booking purposes and will not be shared without consent.
8. Policy Changes
- Bakkhali Trip reserves the right to modify these terms at any time.
- Continued use of our services means you accept any updates to these terms.
9. Contact Us
For any queries, please contact us:
📞 Phone: +91-8167677408
📧 Email: info@bakkhalitrip.com
